Privacy Policy | Adria Exclusive | Luxury Concierge Services Skip to main content

Privacy Policy


Personal data provided by you on is processed by Adria Exclusive Ltd. (registered seat: Suite H, Hollies House, 230 High Street Potters Bar, Herts, EN6 5BL United Kingdom, company reg. no.: 09020750; represented by Company Director) (hereinafter referred to as the ‘Controller’ or ‘We’) in a confidential manner, in compliance with the provisions herein and the prevailing privacy laws.

This section informs you of our policies regarding the collection, use, and disclosure of personal data we receive from you as a potential client interested to order our services.

The Controller and the data processor(s) shall handle all personal data in a confidential manner and observe the prevailing data protection laws and regulations, in particular, Act CXII of 2011 on Informational Self-Determination and Freedom of Information, Act VI of 1998 on the ratification of Strasbourg Convention of 28 January 1981 for the Protection of Individuals with regard to Automatic Processing of Personal Data and Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR).

In order to ensure the safe processing of data, the Controller shall take all IT and other measures related to the storage, processing, and transmission of data. The Controller shall take the expectable measures to protect the personal data processed by it against unauthorized use, alteration, disclosure, deletion, damage, or destruction and to ensure the technical conditions required thereto.
Personal data we process

Contacting Adria Exclusive Ltd. is possible online, through an online form via

When contacting us, the client (or the client’s legal representative) supplies his/her personal data for the purposes to order our services or for future business cooperation.

Adria Exclusive Ltd. processes your personal data to deliver the ordered services. Below is an overview of the personal data we process:

Your name (only when filling out our contact form)
Company name  (only when filling out our contact form)
Phone number (only when filling out our contact form)
E-mail address (only when filling out our contact form)
IP address
Other personal data that you actively provide in correspondence and by telephone


Adria Exclusive Ltd. processes your personal data as follows

To be able to call or e-mail you, data is necessary to carry out our services or to inform you about our services and products. 
Important - Adria Exclusive Ltd. does not verify any of the personal data provided. The person providing supplying such data shall be fully liable for their accuracy. 

The persons entitled to have access to data

The data provided by you will be available only for those employees of the Controller, the performance of whose tasks and duties require the knowledge of such data mainly in order to contact you for further cooperation or to deliver the services ordered by you. 

How we protect personal data

Adria Exclusive Ltd. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact Company Secretary e-mail:

The legal basis of data processing: the consent of the data subject


Storage period of personal data

Adria Exclusive Ltd. does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected, but no longer than 5 years.


Sharing personal data with third parties

Adria Exclusive Ltd. will not provide your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We provide data to any official authorities (in case such authorities have clearly indicated the exact purpose, and the scope of data required), if this is necessary to fulfil the purposes indicated for such request.

With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.

However please note that this website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


Your rights, as a data subject

The aim of this information is to provide proper information on facts and particulars related to data processing for the data subjects (hereinafter referred to as the ‘Data Subject’).

You are entitled to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and to the following information:

the purposes of data processing:
categories of the affected personal data;
the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the Controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
the right to lodge a complaint with a supervisory authority;
the existence of automated decision-making, including profiling and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Upon request, the Controller shall provide you with a copy of the personal data undergoing processing.

You may request at any time the correction or supplementation of erroneous personal data; the Controller shall take the requested measures without undue delay.

You are entitled to withdraw your consent at any time.

The consent may be withdrawn by sending your request for the withdrawal of your consent to the Controller, as described herein.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

In case you withdraw your consent, the Controller shall delete your personal data from their database within 30 days.

Upon the request of the Data Subject, the Controller shall delete the personal data concerning him or her, without undue delay, if

the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
the Data Subject withdraws consent on which the processing is based, and there is no other legal ground for the processing;
the processing of the personal data is for direct marketing purposes, and the Data Subject objects to the processing, and there are no overriding legitimate grounds for the processing;
the personal data have been unlawfully processed; or
the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Controller are subject;
The above provisions shall not apply to the extent that processing is necessary:

(a) for exercising the right of freedom of expression and information;

(b) for compliance with a legal obligation which requires processing by Union or Member State law to which the Controller are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;

(c) for reasons of public interest in the area of public health;

(d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, in so far as the right to deletion is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

(e) for the establishment, exercise, or defense of legal claims.

The Controller shall restrict data processing upon the request of the Data Subject, if

the accuracy of the personal data is contested by the Data Subject, for a period enabling the Controller to verify the accuracy of the personal data;
the processing is unlawful, and the Data Subject opposes the erasure of the personal data and requests the restriction of their use instead;
the Controller no longer need the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims; or
if the processing of personal data takes place for direct marketing purposes and the Data Subject has objected to the processing; in this case, the restriction shall be valid as long as it is verified whether the legitimate grounds of the Controller override those of the data subject.
Where processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. A data subject, who has obtained restriction of processing pursuant to the above provisions, shall be informed by the Controller before the restriction of processing is lifted.

In addition to the above, the Data Subject shall have the right to receive the personal data concerning him or her, which he or she has provided to the Controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another Controller without hindrance from the Controller to which the personal data have been provided.

Requests may be submitted addressed to: 
Suite H, Hollies House, 230 High Street Potters Bar, Herts, EN6 5BL, United Kingdom via post, 
or to via e-mail.
For the sake of identification, correct and specific personal data shall be provided.

The Controller shall notify the Data Subject of the measures taken upon the request for exercising his/her rights without undue delay, but in any case, within 30 days of the receipt of the request.

Where the Data Subject makes the request by electronic form means, the information shall be provided by electronic means where possible, unless otherwise requested by the Data Subject.

The correction, restriction, and deletion of data shall be reported by the Controller to the concerned Data Subject and those, to whom the affected data were previously transmitted for data processing purposes.

The Data Subject shall have the right to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her, which is based on legitimate interest. In such a case, the Controllers may no longer process the personal data unless the Controllers demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

The Controllers shall suspend the data processing and examine the objection within the shortest possible deadline, but within maximum 30 days and inform the requesting party of the result thereof in writing. If the objection is well-grounded, the Controllers shall terminate the processing (including any further collection or transmission of data) and shall restrict the affected data. Furthermore, the Controllers shall notify of the objection and the measures are taken in response thereto those, to whom the personal data affected by the objection were transmitted previously; these recipients shall also provide for the enforcement of the right to object.

If the Controllers do not take action on the request of the Data Subject, the Controllers shall inform the data subject without delay and at the latest within 30 days of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

View, modify or delete data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Adria Exclusive Ltd. and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have available to you or another organization mentioned by you in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for cancellation of your consent or objection to the processing of your personal data to

We respond as quickly as possible, but within 8 days, at your request.

In case of infringement of the above-mentioned rights, you may turn to the Information Commissioner’s Office (ICO) -


Website visitor data

Anyone can access this website (without a need for identification, or to supply personal data), and can gain information from there, or from any related websites, freely and without any restrictions applied. However, the website automatically collects general (not tied to the individual visitors’ person) information about the website visitors, in an unrestricted manner. Nonetheless, no such data allows the website operator to gain any personal information about the visitors.


Personal data provided by you on is processed by Adria Exclusive Ltd. (registered seat: Suite H, Hollies House, 230 High Street Potters Bar, Herts, EN6 5BL United Kingdom, company reg. no.: 09020750 (England&Wales); represented by: Company Director) (hereinafter referred to as the ‘Controller’ or ‘We’) sometimes place small data files called cookies on your device. Most big websites do this too.


What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another so your preferred settings are remembered.

On your first visit to our website, we have already informed you about these cookies and we have asked you for permission to place them. You can opt-out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.


How do we use cookies?

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.


Cookies we use

Adria Exclusive Ltd. uses analytical and session cookies. We use the below-listed cookies.

These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements.


Cookie notice

Name: cookie-agreed 
Function: This cookie remembers your preference regarding the cookie notification, so you do not have to do that every time.
Storage period: 100 days
Share: see also our Privacy Policy

Adria Exclusive Ltd. uses the following cookies:

Cookie: Google Analytics

Name: _ga
Function: Analytical cookie
Service Provider: Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Storage period: 26 weeks
Share: see also Privacy Policy of Google
Description: Our website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. For more information please read the article about Google Analytics Cookie Usage on Websites.

Session cookie - has_js

Description: By using a session cookie we can keep track of which technologies are supported by your browser, such as Javascript, and thus how we can display our website. These cookies are automatically deleted as soon as you close your web browser or saved for no more than one day


How to control cookies - Switching cookies on and off and deleting them

You can control and/or delete cookies as you wish – for details, see

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

More information about switching on and off and removing cookies can be found in the instructions and / or using the help function of your browser.